KnowledgeBase Deluxe 2.9

KnowledgeBase Deluxe 2.9

Categories: Business / Helpdesk & Remote PC / KnowledgeBase Deluxe

Description:
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

Type: Shareware ($75.00)

Filesize: 6.84MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 32MB Ram

Keywords: knowledge, knowledgebase, knowledge base, support, issues, software

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DEKSI CRM 4.5

DEKSI CRM 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM

Description:
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 36.76MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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Razor helpdesk 3U 3.1.11-3U

Razor helpdesk 3U 3.1.11-3U

Categories: Business / Helpdesk & Remote PC / Razor helpdesk 3U

Description:
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.

Type: Freeware

Filesize: 11.23MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: IIS 5/6, Dot Net Framework 1.1/2.0, MS SQL2000/2005 or higher

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support

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EasyDesk helpdesk 1.3.1

EasyDesk helpdesk 1.3.1

Categories: Business / Helpdesk & Remote PC / EasyDesk helpdesk

Description:
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Also suitable for recording workload, jobs to be done etc...
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

Type: Shareware ($49.00)

Filesize: 4.69MB

Language: English

Platform: WinXP, Windows2000, Windows2003, Windows CE

Requirements: Windows or Vista 1024x768 resolution

Keywords: Shareware, Helpdesk, call, logging, program, Help, Desk

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Beyond Remote Support 2007

Beyond Remote Support 2007

Categories: Business / Helpdesk & Remote PC / Beyond Remote Support

Description:
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

Type: Shareware ($99.00)

Filesize: 2.07MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

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MediaHeal for Flash 1.0.0737

MediaHeal for Flash 1.0.0737

Categories: Business / Helpdesk & Remote PC / MediaHeal for Flash

Description:
MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Restored are all types of flash cards, including pen drives, CF I/II, MMS, SD, xD, MemorySticks and many others.

Type: Shareware ($49.00)

Filesize: 1.25MB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: n/a

Keywords: data recovery, data rescue, memorystick recovery, restore data, file recovery, cd recovery, recovery disks, disks recovery, mms recovery, usb recovery, compact flash recovery, recovery xd, recovery flash

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MediaHeal for Removable Disks 1.0.0738

MediaHeal for Removable Disks 1.0.0738

Categories: Business / Helpdesk & Remote PC / MediaHeal for Removable Disks

Description:
MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Removable Disks scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.

Type: Shareware ($49.00)

Filesize: 1.28MB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: n/a

Keywords: data recovery, recovery data, data rescue, rescue data, data restore, recovery optical, optical recovery, Zip recovery, recovery Zip, recovery jazz, jazz recovery, Clik recovery, recovery clik, iomega recovery, recovery iomega, LS-240 recovery

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MediaHeal for Diskettes 1.0.0738

MediaHeal for Diskettes 1.0.0738

Categories: Business / Helpdesk & Remote PC / MediaHeal for Diskettes

Description:
MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names.

Type: Shareware ($49.00)

Filesize: 1.16MB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: n/a

Keywords: data recovery, data rescue, emergency recovery, restore data, file recovery, restore corrupted floppy, recovery floppy, floppy recovery, recovery diskette, diskette recovery, fat12 recovery

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Beyond Remote 2.5.1.450

Beyond Remote 2.5.1.450

Categories: Business / Helpdesk & Remote PC / Beyond Remote

Description:
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

Type: Shareware ($19.95)

Filesize: 6.12MB

Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, WinME, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: Beyond Remote, Remote Control Software, Remote Support, Remote Access, remote control, Helpdesk software, telecommuting, remote access to computer, helpdesk, remote desktop, transfer files

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MediaHeal for CD and DVD 1.0.0737

MediaHeal for CD and DVD 1.0.0737

Categories: Business / Helpdesk & Remote PC / MediaHeal for CD and DVD

Description:
MediaHeal for CD and DVD retrieves files from corrupted CD/DVD disks of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for CD and DVD scans corrupted file system and saves the recovered files and folders into a folder on a safe drive.

Type: Shareware ($49.00)

Filesize: 1.16MB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: n/a

Keywords: data recovery, data rescue, emergency recovery, restore data, file recovery, cd recovery, recovery disks, disks recovery, dvd recovery, utfs recovery, compact recovery, recovery cd, recovery dvd

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Internet Organizer Deluxe 2.9

Internet Organizer Deluxe 2.9

Categories: Business / Helpdesk & Remote PC / Internet Organizer Deluxe

Description:
Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.

Type: Shareware ($75.00)

Filesize: 6.84MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 32MB Ram

Keywords: favorites, bookmarks, organize, web, sites, url, addresses, catalog

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DEKSI CRM for Linux 4.5

DEKSI CRM for Linux 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM for Linux

Description:
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 38.55MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Linux

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

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LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

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HelpDesk CentreDesk Corp 4.004

HelpDesk CentreDesk Corp 4.004

Categories: Business / Helpdesk & Remote PC / HelpDesk CentreDesk Corp

Description:
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Type: Shareware ($99.00)

Filesize: 5.44MB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft Office 2000 or 2003/2007 Professional

Keywords: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

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Adventnet ManageEngine Desktop Central 6.0

Adventnet ManageEngine Desktop Central 6.0

Categories: Business / Helpdesk & Remote PC / Adventnet ManageEngine Desktop Central

Description:
This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.

Type: Commercial ($295.00)

Filesize: 36.61MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: P IV 1.5 GHz, 512 MB RAM

Keywords: Remote Windows Desktop Management, Desktop Administration, Desktop Configuration Management Software, Windows Patch Management Software, Remote Desktop Sharing, Software Installation, Active Directory Reports, Power Management, Inventory Management

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WorkOrder XP 2.0

WorkOrder XP 2.0

Categories: Business / Helpdesk & Remote PC / WorkOrder XP

Description:
WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.

Type: Shareware ($110.00)

Filesize: 24.20MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 64 RAM, 100MB free Hard disk space, 133Mhz processor

Keywords: work order software, service management, repair shop, dispatch, service, preventative maintenance, service scheduling, help desk software

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Helpdesk Elite 2

Helpdesk Elite 2

Categories: Business / Helpdesk & Remote PC / Helpdesk Elite

Description:
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

Type: Shareware ($59.99)

Filesize: 726kB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Requirements: MS Access 97 or above, MS Outlook 98 or above

Keywords: MS Access, Helpdesk, Ticket, Inventory, Call Logging, Access, Project management, monitoring requests

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AyaNova 3.6

AyaNova 3.6

Categories: Business / Helpdesk & Remote PC / AyaNova

Description:
Provide first class customer service while improving your bottom line with AyaNova’s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, remote web browser interface and more

Type: Shareware ($199.00)

Filesize: 15.02MB

Language: English, French, German, Spanish

Platform: Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft.NET 2 or higher

Keywords: service, management, work order, dispatching, scheduling, maintenance, technician, cmms, repair shop

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MediaHeal for Hard Drives 1.0.0736

MediaHeal for Hard Drives 1.0.0736

Categories: Business / Helpdesk & Remote PC / MediaHeal for Hard Drives

Description:
MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are both physical disks and logical partitions (NTFS, FAT12, VFAT12, FAT16, FAT32), multi-partitioned and single-partitioned disks. MediaHeal for Hard Drives works with dynamic drives as well.

Type: Shareware ($99.00)

Filesize: 1.27MB

Language: English

Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: n/a

Keywords: data recovery, data rescue, emergency recovery, restore data, file recovery, hard drive recovery, recovery disks, disks recovery, recovery ntfs, harddisk recovery, fat32 recovery, partition recovery, recovery fat12, recovery vfat12

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TeamViewer 3.0

TeamViewer 3.0

Categories: Business / Helpdesk & Remote PC / TeamViewer

Description:
TeamViewer is a tool for simple and fast remote control sessions, desktop sharing and file transfer with a partner computer anywhere on the Internet. The program can be started without installation on two computers and remote connections are enabled immediately. To connect, one partner just enters the automatically generated ID of the other computer. Also works behind firewalls and NAT proxies. Several million users worldwide.

Type: Freeware

Filesize: 1.07MB

Language: English, Danish, Dutch, French, German, Italian, Portuguese, Spanish

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements:

Keywords: Remote Control Desktop Sharing VNC Firewall File Transfer

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