.
.
Showing posts sorted by relevance for query customer support. Sort by date Show all posts
Showing posts sorted by relevance for query customer support. Sort by date Show all posts

Monday, January 7, 2008

Beyond Remote Support 2007

Beyond Remote Support 2007

Categories: Business / Helpdesk & Remote PC / Beyond Remote Support

Description:
Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

Type: Shareware ($99.00)

Filesize: 2.07MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Windows

Keywords: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

Download Now

Buy Now

Screenshot:
Beyond Remote Support screenshot

LIVECHAT Contact Center 5.2.1.65

LIVECHAT Contact Center 5.2.1.65

Categories: Business / Helpdesk & Remote PC / LIVECHAT Contact Center

Description:
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Type: Commercial ($33.00)

Filesize: 6.54MB

Language: English, Polish

Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: 128MB RAM, 20MB hard disc space

Keywords: live chat, live help, live support, contact center, help desk, live chat software, live help software, live person, live support software, support software, contact center software, php live, boldchat

Download Now

Screenshot:
LIVECHAT Contact Center screenshot

Razor helpdesk 3U 3.1.11-3U

Razor helpdesk 3U 3.1.11-3U

Categories: Business / Helpdesk & Remote PC / Razor helpdesk 3U

Description:
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your companyĆ¢€™s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.

Type: Freeware

Filesize: 11.23MB

Language: English

Platform: Windows2000, WinXP, Windows2003

Requirements: IIS 5/6, Dot Net Framework 1.1/2.0, MS SQL2000/2005 or higher

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support

Download Now

Screenshot:
Razor helpdesk 3U screenshot

Public Folder HelpDesk for Outlook 9.2.5

Public Folder HelpDesk for Outlook 9.2.5

Categories: Business / Helpdesk & Remote PC / Public Folder HelpDesk for Outlook

Description:
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Type: Shareware ($690.00)

Filesize: 6.76MB

Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish

Platform: Windows2000, WinXP, Windows2003

Requirements: Exchange Server 5.5 or later

Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution

Download Now

Buy Now

Screenshot:
Public Folder HelpDesk for Outlook screenshot

DEKSI CRM for Linux 4.5

DEKSI CRM for Linux 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM for Linux

Description:
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 38.55MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Linux

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

Download Now

Screenshot:
DEKSI CRM for Linux screenshot

DEKSI CRM 4.5

DEKSI CRM 4.5

Categories: Business / Helpdesk & Remote PC / DEKSI CRM

Description:
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Type: Shareware ($295.00)

Filesize: 36.76MB

Language: English

Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Business x64, Windows Vista Enterprise x64

Requirements: 512MB RAM

Keywords: crm software, CRM, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, DEKSI CRM

Download Now

Screenshot:
DEKSI CRM screenshot

Thursday, December 27, 2007

Instant Housecall Remote Support 3.4.4.1

Instant Housecall Remote Support 3.4.4.1

System Utilities / System Maintenance / Instant Housecall Remote Support

Securely deliver remote support through firewalls and routers. Offer remote assistance from anywhere. No port forwarding and no dynamic IPs to worry about. Invitation-only remote access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

Shareware ($35.00)

655kB

English

Win95, Win98, WinXP, Windows2000, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Nothing special

Download Now

Tuesday, January 15, 2008

Group Mail Manager Premier 2.8.33

Group Mail Manager Premier 2.8.33

Categories: Communications / E-Mail Clients / Group Mail Manager Premier

Description:
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.

Type: Shareware ($99.99)

Filesize: 2.00MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Windows, internet access

Keywords: email client, email inbox, group account, email, imap, pop3

Download Now

Buy Now

Screenshot:
Group Mail Manager Premier screenshot

Group Mail Manager Professional 2.8.33

Group Mail Manager Professional 2.8.33

Categories: Communications / E-Mail Clients / Group Mail Manager Professional

Description:
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.

Type: Shareware ($49.99)

Filesize: 2.00MB

Language: English

Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows2003

Requirements: Windows, internet access

Keywords: email client, email inbox, group account, email, imap, pop3

Download Now

Buy Now

Screenshot:
Group Mail Manager Professional screenshot

Wednesday, January 16, 2008

GroupMail :: Free Edition 5.2.063

GroupMail :: Free Edition 5.2.063

Categories: Communications / E-Mail List Management / GroupMail :: Free Edition

Description:
This email management and marketing solution takes the time and effort out of sending email newsletters, announcing new products or services to your customers or running an email marketing campaign. It is also ideal for customer support or for simply staying in touch with family and friends. With highly personalized messages, GroupMail Free Edition makes communicating with large lists of recipients easy.

Type: Freeware

Filesize: 7.58MB

Language: English, French, German, Spanish

Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64

Requirements: Pentium 2 or higher. 128mb of Ram or higher. 100mb of Hard disk

Keywords: bulk email, mass email, marketing software, groupmail, group mail, email marketing software, newsletter software, email newsletters, mass email, free group email software, group email programs, email html software, bulk email program, free bulk email

Download Now

Screenshot:
GroupMail :: Free Edition screenshot

Sunday, January 13, 2008

Live Chat Software 3.0.1.5

Live Chat Software 3.0.1.5

Categories: Communications / Chat & Instant Messaging / Live Chat Software

Description:
ASP based single chat support is a ready to use script for your website. You just download it and implement on your host server there is no need of any database. This application provides technical support to all your online customers or visitors. Code is fully based on AJAX so that the chatting session automatically refresh after a particular time slot. You can also send offline messages even if customer care executive is busy with other client.

Type: Shareware ($99.00)

Filesize: 1.12MB

Language: English

Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: 32MB RAM, 9MB Disk Space for installation

Keywords: chat, script, software, help, promotion, service, manage, messenger, support, download, ASP, AJAX, tool, online, users, live, internet, messages, web, site, refresh, server, lookup, customers, transfer, browser, address, utility, flash, finder

Download Now

Screenshot:
Live Chat Software screenshot

Monday, February 11, 2008

ProDating - Your Online Dating Portal Script 2.0

ProDating - Your Online Dating Portal Script 2.0

Categories: Web Development / ASP & PHP / ProDating - Your Online Dating Portal Script

Description:
ProDating- Fully customizable online dating software with stable platform, clean design, solid architecture, overwhelming number of features, delighting design templates, and unheard customer support. ProDating has grabbed the top niche in the extremely growing online dating software market. We are happy to offer you maximum of comfort, reliability and security running an online dating web site powered by YPN!

Type: Shareware ($199.95)

Filesize: 69.02MB

Language: English

Platform: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003, Linux

Requirements: Linux/Unix, Web Server, PHP, MySQL

Keywords: dating, dating script, dating software, php dating script, dating sharing script, dating portal, ypn, ypninc

Download Now

Screenshot:
ProDating - Your Online Dating Portal Script screenshot

Monday, January 7, 2008

AyaNova 3.6

AyaNova 3.6

Categories: Business / Helpdesk & Remote PC / AyaNova

Description:
Provide first class customer service while improving your bottom line with AyaNovaĆ¢€™s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, remote web browser interface and more

Type: Shareware ($199.00)

Filesize: 15.02MB

Language: English, French, German, Spanish

Platform: Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate

Requirements: Microsoft.NET 2 or higher

Keywords: service, management, work order, dispatching, scheduling, maintenance, technician, cmms, repair shop

Download Now

Buy Now

Screenshot:
AyaNova screenshot